Shipping Policy

Last Updated: March 2026

Thank you for shopping with us. We are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

Order Processing

All orders are processed after payment confirmation. Orders placed before our daily cutoff time will begin processing on the same business day. Orders placed after the cutoff time will be processed on the next business day.

Please note that orders are not processed on Sundays or major public holidays.

Shipping Time & Fees

Once your order has been processed, it will be shipped to your delivery address using trusted national carriers.

Shipping times are estimates and may vary depending on the destination, carrier conditions, and seasonal demand.

Delivery Services

We partner with reliable national carriers to ensure your order arrives safely and efficiently. Orders may be delivered by one of the following shipping providers:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier used will depend on shipping location, package weight, and availability.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package in real time.

Tracking information typically becomes active within 24–48 hours after the shipment has been handed over to the carrier.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, shipping delays can occasionally occur due to circumstances beyond our control. These may include:

• Severe weather conditions
• High shipping volume during holidays
• Carrier transportation delays
• Incorrect or incomplete shipping addresses
• Unexpected logistical disruptions

If your order experiences a significant delay, please contact our support team and we will assist you as quickly as possible.

Incorrect Address

Please ensure your shipping address is accurate before completing checkout. We are not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error after placing your order, please contact us immediately so we can attempt to correct it before shipment.

Contact Information

If you have any questions about shipping or need help with your order, please contact us using the details below:

Business Address:
22647 N Peltier Ct
Acampo, CA 95220
United States

Email: support@sumxn.com

Support Hours:
Monday – Saturday
9:00 AM – 5:00 PM (EST)